State Farm® Insurance Agent Bob Palenshus

"Slow at processing claims and the offices no linger handle claims.. I was in a car accident in December and my agents office never once reached out to me about it. I was not at fault and had to front my deductible to start repair work in a timely manner and was then told it could take up to a year to receive my deductible back … not impressed"

"Thanks to Aimie for processing paper work for me to prove insurance for a job for the business!"

"Always great service with a smile."

"Tammy takes great care of all my insurance needs. She takes the time to explain when I don’t understand the insurance lingo. One of the reasons I stay with State Farm."

"Tammy is very informative and looks out for your best interest! Professional and polite."

"Aimie Fry does a wonderful job! She is always prompt to provide informaiton."

"Bob and Tammy have always taken care of our family. They have all my insurance. Wouldn't go anywhere else"

"Kayden Smith is great. Known him for years. Works great for insurence needs. Easy to speak with and knows what he is doing. Highly recommend."

"Kayden Smith was very polite and quickly/accurately took care of our insurance policy."

"I worked with Kayden to setup the right insurance for my new business. He did a great job. I would recommend Kayden and State Farm to business and family associates."

"Very caring and takes time to sit down and explain everything to you"

"Great agency! Always attentive and address concerns quickly. Provide the right offerings and guidance to allow us to make the right decisions for our family. Recommend you trusting Bob and team with your insurance!"

"Great service! I have been a member for many years and I cannot thank them enough for always be available and ready to help. I have worked with Aimie and cannot say enough great things about her."

"The service we receive from Aimie Fry at State Farm is Amazing, she is not only friendly she is very responsive to any of my questions. We believe Aimie is a "Top Notch" representative for State Farm and we are thankful for her kindness."

"I have been with this company since the early 1070's. They have always met my needs and beyond. Bob was informative and sensitive to my needs when my husband passed away and office worker Aimie is the BEST."

"Worked with Bob, Tammy and team for many years. Very happy with their service and assistance! Check them out!"

"Bob, Aimie, and Tammy worked as a great team for my husband and I. We are a young family looking to start life insurance for ourselves and our daughter. The process was smooth, informative, and they were easy to communicate and contact if there were questions."

"We always get the best customer service from Aimie!"

"Great service for a great price. Glad I switched. PS Their office staff is amazing work with!"

"Have been with state farm a very long time. Always have met my expectations."

"I love this insurance I had it for a long time"

"As of today, I have switched to the other state farm agent. The ladies there are rude and this is not my first bad encounter with them. I have had 4 bad encounters and two calls to the main state farm office. It's sad that this agency does not care about their customers."

"Had great service for many years but in my opinion the service has really gone down hill. Girls aren't very knowledgeable and contradict each other when trying to accomplish simple changes to policies. I had multiple problems with this agency so it wasn't a one time mistake or misunderstanding. Switched to the other State Farm agent in Bellefontaine and have received the great service that I expect from State Farm."

"The women that work there are easy to talk to. State farm insurance good with auto but suck with home owners"

"Bob Palenshus and his staff have A+ customer service. Tammy and Aimie are super helpful and great to work with!"